What calls are being blocked?
Our solution aims to block as many of the calls made with malicious intent as possible. The calls have the potential to invade your privacy through identity theft, money scams, and other forms of fraud. Those that appear to have moderate risk but are not confirmed as dangerous will be flagged and may appear as "Possible Scam", "Possible Spam", or "Possible Fraud". Our goal is to give you as much information as possible for your protection.
How are these harmful calls identified?
Our solution relies on data from multiple sources including Carrier Partner Data, SIP Origination, and crowd-sourced feedback. All of these sources work together to create a "reputation score" that we use to determine the security risk of that caller and block those that represent a high risk.
What do I do if I think a call or my number is being wrongly blocked?
To mark your number as "trusted" in all national databases, please use this link: https://reportarobocall.com/trf/. This will ensure you are not being labeled as nuisance or fraudulent on any network utilizing the national databases. If you continue to experience this issue, simply let us know that you feel a telephone number is being blocked in error. We can ensure the number will be allowed through our network and will investigate why it was blocked.