Set Up Your Voice Mail Box on Basic Phones
- Dial your 10 digit wireless number
- Enter the default password of 9999 followed by the # key when prompted
- Follow instructions to select security code and record your name and greeting.
- Say your name and greeting.
Set Up Your Voice Mail Box on SmartPhones
- Download NTW Visual Voicemail app from Google Play Store (Android) or App Store (iOS)
- Turn off WiFi
- Install
- Open
- Read Welcome Message and click >
- Click >
- Wait while activating voicemail
- Click >
- Visual Voicemail is now activated and ready to use
Play Messages
- Press 1 to play your messages
- Press 7 to delete your messages
- Press 9 to save your messages
- Press # to save your message as new
How to change your personal greeting
- Press 3 for greeting menu
- Press 1 record active greeting
- Record greeting followed by #
During a Message Playback, you may:
- Press 1 to rewind 6 seconds
- Press 11 to replay message
- Press 2 to pause message
- Press 3 to forward 6 seconds
- Press 33 to skip to next message
Change Your Security Code
- Press 4 for personal options
- Press 4 for personal preferences
- Press 1 to modify security code
- Enter security code followed by the # key
Bypass the Password Option
- Press 1 to access voicemail
- Press 4 for personal options
- Press 8 to enable/disable password bypass
Activate Call Forwarding Immediate
- Dial *72 and the 10 digit number you want to forward to *727856251234 send you will hear 3 confirmation beeps, end the call. Your phone is now forwarded
- To turn off call forwarding immediate dial *720 press send, you will hear 3 confirmation beeps. Press end. Your phone is now set back to ring your handset.
Activate Call Forwarding No Answer
- Dial *73 and the 10 digit number you want to forward to *737856251234 send you will hear 3 confirmation beeps, end the call. Your phone is now forwarded
- To turn off call forwarding immediate dial *730 press send, you will hear 3 confirmation beeps. Press end. Your phone is now set back to ring your handset.
Activate Call Forwarding Busy
- Dial *74 and the 10 digit number you want to forward to *747856251234 send you will hear 3 confirmation beeps, end the call. Your phone is now forwarded
- To turn off call forwarding immediate dial *740 press send, you will hear 3 confirmation beeps. Press end. Your phone is now set back to ring your handset.
Cancel Call Waiting
Dial *70 and the 10 digit number you are calling *707856251234 send
Activate Call Privacy
(Call Number Delivery Block)
Dial *67 and the 10 digit number you are calling *677856251234 send
Voice Mail
- Up to 30 second greeting
- 2 minute max length incoming message
- 30 message capacity
- 21 day storage