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Voicemail and Calling Features

Set Up Your Voice Mail Box on Basic Phones                        

  1. Dial your 10 digit wireless number
  2. Enter the default password of 9999 followed by the # key when prompted
  3. Follow instructions to select security code and record your name and greeting.
  4. Say your name and greeting.

 

Set Up Your Voice Mail Box on SmartPhones

  1. Download NTW Visual Voicemail app from Google Play Store (Android) or App Store (iOS)
  2. Turn off WiFi
  3. Install
  4. Open
  5. Read Welcome Message and click >
  6. Click >
  7. Wait while activating voicemail
  8. Click >
  9. Visual Voicemail is now activated and ready to use

 

 

Play Messages

  1. Press 1 to play your messages
  2. Press 7 to delete your messages
  3. Press 9 to save your messages
  4. Press # to save your message as new

 

How to change your personal greeting  

  1. Press 3 for greeting menu
  2. Press 1 record active greeting
  3. Record greeting followed by #

 

During a Message Playback, you may:

  1. Press 1 to rewind 6 seconds
  2. Press 11 to replay message
  3. Press 2 to pause message
  4. Press 3 to forward 6 seconds
  5. Press 33 to skip to next message

 

Change Your Security Code                        

  1. Press 4 for personal options
  2. Press 4 for personal preferences
  3. Press 1 to modify security code
  4. Enter security code followed by the # key

 

Bypass the Password Option

  1. Press 1 to access voicemail
  2. Press 4 for personal options
  3. Press 8 to enable/disable password bypass

 

Activate Call Forwarding Immediate                       

  1. Dial *72 and the 10 digit number you want to forward to *727856251234 send you will hear 3 confirmation beeps, end the call. Your phone is now forwarded
  2. To turn off call forwarding immediate dial *720 press send, you will hear 3 confirmation beeps. Press end. Your phone is now set back to ring your handset.

 

Activate Call Forwarding No Answer

  1. Dial *73 and the 10 digit number you want to forward to *737856251234 send you will hear 3 confirmation beeps, end the call. Your phone is now forwarded
  2. To turn off call forwarding immediate dial *730 press send, you will hear 3 confirmation beeps. Press end. Your phone is now set back to ring your handset.

 

Activate Call Forwarding Busy                    

  1. Dial *74 and the 10 digit number you want to forward to *747856251234 send you will hear 3 confirmation beeps, end the call. Your phone is now forwarded
  2. To turn off call forwarding immediate dial *740 press send, you will hear 3 confirmation beeps. Press end. Your phone is now set back to ring your handset.

 

Cancel Call Waiting

Dial *70 and the 10 digit number you are calling *707856251234 send

 

Activate Call Privacy

(Call Number Delivery Block)

Dial *67 and the 10 digit number you are calling *677856251234 send

 

Voice Mail

  1. Up to 30 second greeting
  2. 2 minute max length incoming message
  3. 30 message capacity
  4. 21 day storage